Redeeming Reward Points for Travel – Air flights / Booking Air Travel
- Can I convert airline miles to points to buy a ticket?
- Can I add my frequent flyer number to the flight redemption or booking made through the Standard Chartered 360° Rewards?
- Can I use my airline miles to purchase a ticket?
- Can I request a mileage credit after the travel is completed?
- How can I enroll in an airline’s frequent flier or mileage program?
- I want to travel with a pet. Can I make arrangements for its travel?
- How do I get a seat in the emergency exit row?
- Can I request special meals such as a child’s meal or a baby’s meal?
- Can I get assistance for families traveling with children? Or special requests such as wheelchair/ bassinet/etc.)
- How do I make a reservation when the child’s age changes during a trip?
- Can I make travel bookings for unaccompanied minors?
- I have already purchased an award ticket for myself. Can I just book a child's ticket online?
- Are the airline tickets upgradeable to business/first class?
- There is a schedule change for the flights. Why did my flight itinerary change?
- My connecting flight leaves very soon after I land. What is the minimum connection time required between flights?
- Do you offer bereavement fares, military rates, or student fares?
- What is the excess baggage fee?
- Are taxes and fuel surcharges included in the airline ticket price?
- Do I need to reconfirm my flights after a booking is confirmed?
- How do I receive my airline tickets? What is an E-Ticket?
- What do I do if I want to remove one passenger from the booking, or rebook their flight?
- Can I change a passenger’s name after purchase? Is the ticket transferable?
- Can I add another person to an existing reservation?
- Can someone else make a booking for me?
- I have purchased a roundtrip ticket. Can I use only a certain segments of the ticket?
- I did not cancel my reservation and I am a “no show”. Do I get a refund?
- Is it possible to change my travel redemption or booking?