Redeeming Reward Points for Travel – General
- Can I hold a reservation? Or can I make a wait list reservation?
- I have not received the confirmation email. Is my reservation completed?
- What should I do if the e-mail confirmation on my travel booking contains incorrect information?
- What should I do if I have lost my printed e-ticket/hotel reservation/car rental booking confirmation?
- Can I redeem my points or purchase travel for someone else?
- What do I do if I want to cancel or change the flight/car/hotel reservation?
- How many days in advance can I book online?
- I do not have access to the system and want to make booking for Air, Car or Hotel? Can I make reservation by phone or email?